Q&A
How to choose the most suitable packaging machine?
Packaging machine refers to the machine that can complete all or part of the product and commodity packaging process, mainly including metering, automatic filling, bag making, sealing, coding and so on. The following will show you how to rotate the most suitable packaging machine:
(1) We should confirm which products we will pack.
(2) High cost performance is the first principle.
(3) If you have a plan to visit the factory, try to pay more attention to the whole machine, especially the machine details, the quality of the machine always depends on the details, it is best to use real samples for machine testing.
(4) Regarding after-sales service, there should be good reputation and timely after-sales service, especially for food production enterprises. You need to choose a machine factory with superior after-sales service.
(5) Some research on packaging machines being used in other factories may be a good suggestion.
(6) Try to choose a machine with simple operation and maintenance, complete accessories, and continuous automatic dosing system, which can improve the packaging rate, reduce labor costs, and is conducive to the long-term development of the enterprise.
How about after-sales service?
The equipment sold by our company includes a one-year warranty and a set of wearing parts. 24 hours in service, direct contact with engineers, providing online teaching until the problem is resolved.
What are Senda's advantages compared to other suppliers?
(1) Mature packaging technology, stable performance, universal accessories brand, easy to purchase in the local market. (2) Professional engineers 24 hours after-sales service. (3) Continuous testing of setup and process equipment so that it can be processed immediately without commissioning when sent to the customer's plant. (4) Senda has its own technical team, which continuously develops and improves technology according to market changes, and is at the forefront of the Chinese market no matter its appearance or internal operation is stable. (5) Standing in the customer's position to communicate with engineers, in the case of the continuous expansion of the factory scale, there is always a group of people concerned about the market customers, to provide a good customer experience. (6) Senda provides professional packaging solutions, materials and technologies. Senda has its own technical team, which continuously develops and improves technology according to market changes, and is at the forefront of the Chinese market regardless of its appearance or internal operating condition.
(7) According to customer requirements, provide the most suitable and economical packaging solutions, customized and improved according to the different bags and products of customers to meet customer needs.
Can your machine work 24 hours a day?
Working continuously for 24 hours is OK, but it will reduce the service life of the machine, we recommend 12 hours/day.
How to maintain?
(1) Before running the machine, check the air source and power supply. (2) Clean the vacuum filter every day. (3) The machine transmission part is lubricated once every half month.
What information should be provided as a factor in the customer's selection?
(1) Product type, specific size of solid products (2) Bag size and type with pictures (3) Packaging weight (4) Packaging speed and capacity (5) Special requirements, such as nitrogen filling, exhaust, zipper closure, date printing (6) Power supply voltage, frequency (7) Factory building, limited height. (8) Powder - caked state, wet, solid mixture (9) Liquid - liquid temperature, paste or liquid, liquid volume, if needed to double
What is the production process and delivery time of the equipment?
(1) The standard machine is in stock: after the customer checks the machine, confirm the receipt of the full payment, and immediately ship the wooden case; (2) Non-standard no spot: the delivery time is 30-60 days, according to the product confirmation production list, according to the production list, select the model → drawings → spare parts → supporting → machining → procurement → assembly → testing → commissioning → testing → machine product filling test → cleaning → Confirm receipt of full payment for wooden cases → delivery
How do customers keep track of their machines?
From assembly to commissioning to delivery, we will regularly send relevant pictures and videos for customers to follow.
Do you have a detailed installation video of your packaging machine?
Yes, please feel free to ask our engineers for a detailed installation tutorial after receiving the goods.
Why are Senda's machines considered cost-effective?
(1) High-quality materials, strict selection of materials and strict inspection to ensure the high quality and stability of all machines, assembly parts, spare parts and electrical equipment. (2) Well-known latest spare parts, long service life, save later machine maintenance. (3) ISO9001 certification, strict management process, large discount.
Which exhibitions does Senda attend each year?
We will participate in several exhibitions at home and abroad every year according to the demand plan, welcome to our news page to learn about our latest exhibition information.
I want to buy a set of food packaging line, but my factory is a little small.
You can provide the factory plan, and we will design a packaging line according to the factory dimensions you provide to suit your environment.