PROFESSIONAL SERVICE
Our top priority is to ensure maximum operability and productivity for our customers. We need to ensure the importance of equipment operating at maximum efficiency to provide added value to the business. Therefore, one of the pillars of our strategy is our commitment to quality, close and effective customer service.
Design
Senda packaging machines stand out for their unique pieces, tailored to the customer. They are designed to meet detailed and specific production needs. Our engineering team is dedicated to providing highly customized design solutions. A design can only be made after careful analysis of all aspects of the production line, packaging materials and available space within the plant. Through this meticulous analysis, our sales department is ready to provide a quote that includes a custom layout. This helps to give you an idea of how Sienda machines will be integrated into the factory. However, customization is not limited to layout. The mechanical and electronic components are also designed and modeled to ensure an effective response to the requirements presented during the design briefing. Senda Packaging concept: Minimize the loss of parts in the machine. This approach guarantees: > Minimize mechanical problems > Minimize raw material losses > Save a lot of money
Equipment Manufacturing
In the center of our factory, each department is dedicated to the manufacture of packaging machines, starting with the selection of raw materials, going through semi-finished products, until the finished equipment is obtained, ready for trial testing in the presence of the customer, or remote video inspection of the machine. The expertise and creativity of Sime Darby technicians and mechanics represent the real added value of every packaging machine manufactured under our brand. After rigorous pre-testing, we deliver the system to the customer, guaranteeing minimal adjustments during the installation phase.






Install
Our Senda packaging machines provide the necessary technical documentation to teach video to those in need. This will guide the user step by step through the installation, operation, use procedures and maintenance practices of the equipment with clear images and descriptive text. In addition, we provide a detailed list of specific spare parts for each machine model.






Assistance and Accessories
Our Senda packaging machines come with a one-year warranty and a spare set of consumable accessories. If you have any problems, you can contact our technicians until the problem is solved. Even if the warranty period is more than one year, we also provide lifetime paid service.